Sunday, February 24, 2019

Impact of Employee Commitment On Employee performance Essay

Employee loyalty permanently shows a vigorous part to expand the employees feat. Committed employees support an immense input to memorial tablets in standings of their consummation. The study explored the effect of the employees loyalty on employees transaction. Data was cool finished 200 questionnaires from the employees of banking, telecommunication and education sector from Lahore, Pakistan. For data depth psychology SPSS16 version was utilize. The outcomes display a positive and noteworthy tie between employee fealty and employee execution of instrument. Additionally, comparative analysis of the trio dimensions of employee consignment (affective, persisting and normative consignment) shows a positive and significant jounce of employee consignment on employee slaying. The interpretations, limitations, implications and conclusions argon alike debated at the hold on of the study. KEY WORDSEmployee loyalty (EC), emotive dedication (AC), Continuous allegia nce (CC), Normative dedication (NC), Employee Performance (EP). INTRODUCTIONEmployee fealty denotes to emotional warmth of employees to the place of work. Now convictions it is compulsory for every memorial tablet to cook complete train of its employees lading. In this fashion organizations can invite an exceptional performance on extended duration foundation. In the watercourse age when employees work as a aggroup and each team member attempts his greatest efforts to show himself at top among all. All such(prenominal) things rise the commitment direct of the employees which as a consequence intensification the decree of the employees.To get economical advantage every employee of the organization must be move to the administrative purposes. Still the employee commitment is the utmost puzzling and exploreable cognition in the arenas of organization and executive behavior. In former times organizations purport job safety to expand the commitment level of the employees which pointers to the enhanced employees performance. Advanced level of the employee commitment at singular smooth and administrative level is the crucial element of the superior employee performance. Meyer and Allens (1991) established a trinity-component prototypical of organisational commitment. The three- component shape was a inclusive and fathomable theory for OC.The three-component model consists of (a)Affectivecommitment (AC) is the demonstrative supplement to ones organization. (b)Continuous commitment (CC) is the affection founded on the addition of respected side risks (pension, readiness transferability, rearrangement and self-investment) that differentiate with the organisational participation. (c)Normative commitment (NC) is the linking that is shaped on motivation to facsimile to communal customs about attachment. LITERATURE REVIEWThe article written by Whyte in 1956 in his book The organization Man gives the archetype of commitment. freight originates when a person makes a side link and away interests with a reliable and consistent activity. The person who rebrinys for a desire time with the organization shows his commitment towards the organization. Commitment helps to improve the singular as well as the performance of the organization as a whole. Commitment behavior is also explained by many other researchers(A.Yousef, 1998). Commitment explains the association of large number of systems as an overall link (AlexandraPanaccio & Vandenberghe, 2012).The enthusiasm of bodied performers to offer their energy and devotion to social systems, the addition of personality systems to overlap associations who are seen as self- sensitive(Ashar, Ghafoor, Munir, & Hafeez, 2013). commitment (1) contains somewhat of the conception of the affiliation (2) it replicates the exist place of the mortal (3) it has a unusual forecaster probable, providing guesses regarding definite traits of performance , motivation to work, natural input and other co rrelated results (4) it propose the typical importance of motivational agentive roles(Ashraf, MehdiJaffri, Sharif, & Khan, 2012). To integrate and coordinate the undivided and organization objectives, mathematical process of using commitment is beneficial(Ayodeji, Oyelere, Tunde, & Mariam, 2011).Commitment is a situation in which an somebody plump bound by his activities and through these engagements to opinions that stand the activities of his own contribution(Chen, Silverthrone, & Hung, 2006).More committed employees bespeak to dismiss from the organization at smallest level(Dixit & Bhati, 2012).Commitment is the comparative power of an individuals empathy with and in a specific organization(Dost & Ahmad, 2011).Low commitment leads toward to extraordinary pointedness of overturn, however greater the level of job satisfaction and demands high level of organizational commitment whichpromote to improved job performance(E.Becker, s.Billings, Eleleth, & L.Gilbert, 1996).Commit ment is an emotional situate that fixes a person with the organization(Fisher, Mcphail, & Menghetti, 2010). Commitment is a psychosomatic body politic that symbolizes the employee affiliation with the organization and has an inference on the conclusion to continue connectedness in the organization(Green, Mahyhew, & k&pack, 2000).Employee commitment diminutions the possibility of employees predisposition of red ink the job(Khan, Ziauddin, Jam, & M.I.Rammy, 2010).Commitment as a prejudiced, affective attachment to the aims and principles of the organization, to ones mathematical function in relative to goals and values and to the organization for its own benefit , singly from its virtuously contributory means(L.Sims & K.GalenKroeck, 1994).Employee commitment clues to extraordinary level of organizational performance and very small level of employee move from the organization(M.Steeres, 1977).The performance of committed teachers is extremely different from those employees who are less committed(Macky & Boxball, 2007). Significant research has been done in the preceding to discover the regularitys to increase the employee performance e.g. task performance contains activities which an employee executes to hand responsibilities given to him by his controller or behavior conjugated which are the basic procedures of the happenings of the organization(P.Meyer, J.Stanely, & M.Parfyonova, 2012).Organizational performance can be sedate through three basic modules which are economic performance, merchandise market performance and overhaul to the shareholders(Panaccio & Vandenberghe, 2012).Micro placement on method to job approaches and performance association is slightly confusing(Riketta, 2002).Organizational performance is an outcome of the employee understanding and commitment(Saleem, 2011).Developed level of employee commitment in the organizations for individual plans are to the business is supposed as a principal(prenominal) intention for improved organ izational performance that leads to the organizational success(Shahid & .m.Azhar, 2013).Reliability has been described as the best of the human res publica ,the better the human are committed to their undertaking will lead to their better performance(Vural, Vardarlier, & Aykir, 2012). Theoretical FrameworkThe correlation coefficient between employee commitment (in parasitic inconstant) andemployee performance (dependent variable) is presented in the form of schematic plot the employee commitment is further divided into three dimension affective, continuous and normative commitment.(Independent Variable)(Dependent Variable)STATEMENT OF THE PROBLEMThe most important interest of the study is to look into the impact of employee commitment on employee performance and to find the human relationship of affective, continuous and normative commitment with employee performance in telecom sector, banking sector and educational sector in urban center of Lahore (Pakistan). VARIABLES OF THE STUDYThe Variables under the study are Employee commitment as independent variable and employee performance as dependent variable. Commitment has been further divided into three dimension affective, continuous, and normative commitment. Employee commitmentAccording to Meyer &Allen (1990) commitment is defined as the employees emotional state of responsibility to stay with the organization, feelings subsequent from the internalization of normative stress exercised on an individual earlier to or following entry. Reyes (2001) has defined commitment as a one-sided, affective attachment to the aims and values of the organization, to ones role in relative to objectives and principles and to the organization for its own interest, distant from its virtuously influential value. Employee PerformanceAccording to Meyer& Allen (1990) employee performance has been well-defined as the job performance is the work experience in standings of measure and virtuousness projected from each employee. . Richard et.al (2009) said that organizational performance can be restrained through three basic components which are economic performance, merchandise market performance and reoccurrence to the shareholders. Dimensions of employee commitmentMeyer& Allen (1991) developed a three-component model of organizationalcommitment which has been the foremost outline for organizational commitment. The three component model consists of (A)Affective commitmentNumerous studies, define the affective commitment as a significant orientation of the employees towards the organization, some researchers designate affective approach as the supplement of an individuals set up of affectivity and reaction to the group. Affective commitment prevails to the goals and values and to the organization for its own interest. Porter and Mow twenty-four hours et.al (1979) designate affective approach as the absolute strength of an individuals empathy with the association in a certain organization.(b)Continuous comm itmentWhen the employees arrive into the organization they are guaranteed to commit with the organization because of the absence of supervene upon chances and responsiveness of the cost linked with departure the organization. Continuous commitment improves on the basis of two aspects (1) quantity of stashes that individuals make in their existing organization (2) perceived lack of alternatives. Continuous commitment is a cognitive-continuance commitment as that which arises when there is a profit related with continued involvement and a cost accompanying with leaving. Some researchers tell that the continuous commitment can be sub-divided into high expense commitment (personal sacrifice linked with the departure) and low substitute commitment (restricted opportunities for other employment). (c)Normative commitmentNormative commitment develops on the basis of earlier experience for example family-based experience or cultural experience. March (1977) said that the normative aspects d evelop as individuals perception of their moral responsibility to remain with the exhaustive organization regardless of the status improvement or fulfillment the organization gives the individual over the year. Normative commitment can be change magnitude through the additional reimbursements given to the employee by the employer. Steven (1978) said that an individual is slap-up to stay within the organization and donate to an organization to resemble with a individual custom. OBJECTIVES OF THE STUDY1. To explore the impact of employees commitment on employee performance 2. To understand the impact of affective, continuous and normative commitment that they have positive and significant effect on employees performance 3. To rile some of the possible ways in which organizations can improve the performance of the employees 4. To analyze that the employee commitment is a key factor towards employee performance 5. To fill up that a better strategic vision to enable the organization twain at the governmental and institutional level to ensure the higher level of employees performance. HYPOTHESES OF THE STUDYH1 on that point is a relationship between the employee commitment and employee performance. H2 There is a relationship between the affective commitment and employee performance. H3 There is a relationship between continuous commitment and employee performance. H4 There is a relationship between normative commitment and employee performance. RESEARCH DESIGN(1) factorThe research targets to study the impact of employee commitment on employee performance. Data was collected through Questionnaire. The employee commitment Questionnaire consists of 18 items (related to affective, continuous, normative commitment), each factor consisted of 6 questions each in which 9 items were taken from the organizational commitment questionnaire by Allen Mayer. The second part of questionnaire is related to the employee performance and consists of 10 items. The questions were measured on a five point Likers scale developed by William Anderson(1991)ranging from(1)strongly disagree,(2)Disagree,(3)Neither agree nor disagree,(4)Agreed,(5)strongly-agree this research paper employee commitment(affective, continuous, normative) taken as independent variable and employee performance is taken as dependent variable.First pilot study was expatriateed by using 25 questionnaires. The crown back alpha was 70% in pilot study. After conducting pilot study some modifications were make in the questionnaire, these changes were made in the items which were creating ambiguity and miss- understanding among the respondents.200 Questionnaires were again utilise to collect the data from the respondents. The questionnaires were duly distributed and collected from the respondents of the Lahore. Thereliability and analyses were done by using SPSS. (2)SampleA sample of 200 Questionnaires was used to conduct the research on the topic impact of employee commitment on employee perfo rmance. The Stratified random sampling was used for data collection .Liker five point scales was used having two extreme ends. It is a causal type of investigation the main purpose was to find the impact of employee commitment on employee performance. The research was conducted in a non-contrived study environment means that the study was conducted in a natural environment it was a cross-sectional study. (3)SubjectsThe data was collected from the employees of the three major sectors (banking, telecommunication and education sector), the data collection was confined to the city of Lahore.DATA ANALYSISThe data will be collected through questionnaires entered in Statistical Package for Social Sciences (SPSS) following tools were uses for analysis retrogression analysis and correlation tests.LIMITATIONS OF THE STUDY1. The study was conducted and data was collected merely to see the impact of employee commitment of employee performance 2. The study further elaborates the relationship of the dimensions of the employee commitment (affective, continuous and normative) with the employee performance 3. The study can also be done to know the effects of the other factors on employee performance. The cross-sectional method of study was used to collect the data which means that the research was conducted solo one time, but longitudinal method of study can also be used for the better results 4. Due to the deficiency of cost and time only one city Lahore and three sectors (banking, telecommunication and education) were used to conduct the research. The results might be different for different cities and organization.REFERENCESA.Yousef, D. (1998). Satisfaction with job pledge as a predictor of organizational commitment and job performance in a multicultural environment. International daybook of Manpower, 19(3), 184-194. AlexandraPanaccio, & Vandenberghe, C. (2012). Five factor model of personality and organizational commitmentThe mediating role of positive and forbid affe ctive states. ledger of Vocational Behavior, 80, 647-658. Ashar, M., Ghafoor, M. M., Munir, E., & Hafeez, S. (2013). The impact of perceptions of trining on employee commitment and turnover intentionEvidence from Pakistan. International journal of benevolent Resource Studies, 3(1), 74-88. Ashraf, Z., MehdiJaffri, A., Sharif, M. T., & Khan, M. A. 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